FAQs

The most commonly asked questions, answered here

  • Dr. Dish machines are designed to have a small footprint and fit through all standard doorways. See the dimensions below or click here to read more here.

    Dimensions:

    • iC3 Shot Trainer:
      56cm (L) x 56cm (W) x 150cm (H)

    • Dr Dish Machines:
      102cm (L) x 76cm (W) x 198cm (H)

    • Dr Dish iC3 - 1 Year

    • Dr Dish Home - 2 Years

    • Dr Dish Rebel, All Star & CT - 5 Years

    Warranty starts from delivery date.

  • No, the Dr. Dish covers do not protect machines from rain. Dr. Dish machines should never be left outdoors in wet conditions due to the potential of rain or moisture splashing up and affecting the machine's electrical components.

    Please plan to store your machine where it can be protected from water, such as in a shed, garage, or under a deck where it will not get wet.

  • The iC3 will work with most indoor and outdoor portable or stationary hoop systems, but not all.

    Click here to check if your is right.

    1. Submit a Support Request - Click Here

    2. If you are within your warranty period we will diagnose your issue and send you the necessary parts and instructions for repair.

    3. If you are outside your warranty period, we will call you with a diagnosis and invoice you for the cost of the parts.

    4. The expectation is for repairs to be conducted yourself. If you wish for a support technician to assist, you can check this when completing the support request form.

  • Only the Dr Dish Home requires a membership. Currently, Game Ball is giving away Lifetime Memberships with all Dr Dish Home purchases.

  • As soon as we receive payment, we will ship your Dr Dish. Depending on the state and location, shipping times can vary from 5-15 business days.

  • Yes we have 2 options for financing. Click here to read more.