The questions we get most often.

Yes. Every machine sold by Game Ball is covered under the manufacturer warranty. Replacement parts ship from our Sydney inventory; technical diagnosis routes to Dr. Dish's US engineers, the people who built the machine, so you get factory-level expertise on the fix and AU-fast delivery on the part.

Most accessories ship within a few business days. Shooting machines depend on stock, we'll always confirm a delivery window before you commit, and most orders are with you within 2–4 weeks.

No. Game Ball supplies the machine and ships it from our Sydney stock, but we don't install it. Dr. Dish publishes step-by-step setup guides for every model (linked on our support page), and Dr. Dish's US engineers help with any technical questions.

Sometimes. Demos at a partner facility are available from time to time. Call or email and we'll let you know if one is possible.

Game Ball is Australia's official Dr. Dish distributor, for international orders we'll point you to the right regional distributor for your country.

We work with finance partners that offer monthly payment plans for individuals, plus equipment finance and chattel mortgages for clubs, schools and businesses. See our financing page for more.

Yes. Custom branding is available on basketballs (logos, colours) and on ball racks. Minimum-order quantities are lower than you might expect, get in touch for a quote.

The All-Star+ uses Dr. Dish's Training Management System (TMS) via a connected device. The CT+ is the next-generation flagship, it puts a 21.5" touchscreen directly on the machine and ships with 250+ drills and workouts from pro trainers. See the compare page for the full breakdown.